Suproof ("us", "we", or "our") provides a product review management service (the "Service") to merchants ("Merchant") who run their e-commerce business on Shopify. This page informs you of our policies (the "Policy") regarding the collection, use, and disclosure of personal data when you use our Service. It also describes the rights and the options you have with respect to that personal data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Policy.
We collect several different types of information ("Information") for various purposes to provide and improve our Service to you.
Once you have completed a purchase on a Merchant's e-commerce website, we will receive and process certain transaction data through Shopify. The transaction data contains Personal Data regarding your purchases including but not limited to email address, full name, items purchased, purchase date, purchase address.
We may use your Personal Data to contact you with product review invites, newsletters, marketing or promotional materials and other information that may be of interest to you via the email address you provide. If you choose to submit a product review after receiving our emails, we will also collect any information you choose to provide within such product reviews including but not limited to: photos, videos, review text, ratings, and your response to questions Merchant may ask in the review submission form.
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service and Merchant's websites that you visit, the time and date of your visit, the time spent on those pages, links you click and actions you take, unique device identifiers and other diagnostic data while using the Service.
We use browser cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Browser cookies are files with small amount of data which may include an anonymous unique identifier. Browser cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of browser cookies we use:
Suproof uses the collected data for various purposes:
The use of your Information is subject to your consent to the Merchant. We receive and process your Information on behalf of the Merchant in order to communicate with you for product review invites and submission based on the products you purchased from the Merchant's websites. We and the Merchant may publicly display your product reviews on the Internet websites and social networks.
You may 'opt-out' of using your Information for promotional communications by sending an email to us at: firstname.lastname@example.org
Suproof will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Information, to Canada and process it there.
We will share your Information with the Merchant to which you submitted the product reviews. The Merchant will use the information according to its own policies.
We may share your Information with our service providers who assist us to operate our Platform. Our service providers are authorized to use your Information only as necessary to provide us with their services and not for their own purposes. We do not sell your Information to third parties.
Under certain circumstances, Suproof may be required to disclose your Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Suproof may disclose your Information in the good faith belief that such action is necessary to:
The security of your data is important to us. We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measure do not provide absolute information security as information is transmitted over the Internet.
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are in the EU, you may ask the Merchant to exercise your rights to access the personal information about you that we store on our systems, and have the Merchant update, correct or delete it. You are also entitled to obtain your Information (excluding data obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller. If you wish to exercise any of these rights, contact the Merchant directly.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Our Service is not intended for anyone under the age of 13 ("Children"). If you are under the age of 13, you may not use the Service.
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.